Shipping Info

1. PROCESSING TIME     
   
Product Type Processing Time
Customized Items 3-7 business days
(Engraved jewelry, monogrammed home goods, personalized apparel)
Ready-to-Ship Items 1-2 business days
 
 Note: 
  • Processing begins after payment verification
  • Delays may occur during peak seasons (Black Friday, Valentine's Day
 
 
2. SHIPPING METHODS & TIMELINES

 

U.S. Domestic Orders Only

 

Service Delivery Time Price Tracking
Standard Ground 12-14 Days $6.00 ✅ Included
Priority Express 4-6 Days $34.00 ✅ Included
                     
 Important:

  • Delivery time = Processing Time + Shipping Time

  • Non-business days excluded (weekends/holidays)

  • Real-time delivery estimates shown at checkout

     
3. INTERNATIONAL SHIPPING

Currently serving U.S. only. For international inquiries, contact support@famlova.com.

4. TRACKING & DELIVERY SUPPORT

  • Tracking Emails: Sent automatically when your order ships

  • Delivery Issues:

    • Failed deliveries: Contact carrier directly (USPS/FedEx/UPS)

       

    • Lost packages: Email us within 14 days of shipment

  • Address Changes: Must request within 24h of order placement

5. CUSTOMS & DUTIES

  • U.S. Orders: No additional fees

  • International: Buyer responsible for duties (contact support for pre-shipment quote)

6. GIFT ORDER SPECIALTIES

  • No Price Tags: All packages ship in discreet branding

  • Gift Messages: Add free text note during checkout

  • Direct Recipient Shipping: Enter recipient’s address at checkout

  • No Invoices: Payment details never included